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Dealmood & Solutions
How we work

How we run your Community management project

From the first conversation to delivery, every decision is explained, every step produces a verifiable result and nothing moves forward without your approval.

Where you stand

We don't restart every project from scratch.

We tailor the first days of the engagement to your reality: a brand-new idea, an existing solution or a problem that needs solving fast.

Personal account01

You want to build your image

We manage your personal account to showcase your expertise and grow your network.

How we get started

  • Interview on your goals and audience
  • Profile optimisation
  • First month of scheduled posts
Business account02

Your business needs to be visible

We take charge of your company pages on the networks where your customers are.

How we get started

  • Audit of pages and competitors
  • Choice of networks and editorial line
  • Set-up of automatic scheduling
No time03

Your accounts have been neglected

We take over inactive or irregular accounts and revive your community.

How we get started

  • Review of existing accounts
  • Replies to pending messages and comments
  • Three-month relaunch plan

The full process

A clear path forward, with no gray areas.

At every step, you know what was done, what was delivered and what decision is needed to move on.

  1. 011 week

    Audit and strategy

    We analyse your accounts, audience and competitors to define the networks, tone and goals.

    What we do

    • Audit of accounts and statistics
    • Choice of networks and formats
    • Editorial line and tone guide

    What you receive

    Social media strategy and goals

    Your approval

    You approve the strategy and tone before the first post.

  2. 02Every month

    Content creation

    Each month we prepare copy, visuals and short videos tailored to each network.

    What we do

    • Monthly editorial calendar
    • Copywriting, visuals and short videos
    • Formats adapted to each network

    What you receive

    The month's content, ready to publish

    Your approval

    You approve the content before it is scheduled.

  3. 03Ongoing

    Automated publishing

    Posts are scheduled and published automatically at the best times, across all your networks.

    What we do

    • Automatic scheduling of posts
    • Multi-network publishing at peak audience times
    • Publishing of urgent news

    What you receive

    Active accounts and regular posts

    Your approval

    Every post goes out on the planned date.

  4. 04Ongoing, monthly review

    Engagement and follow-up

    We moderate, reply to your community and measure results to improve the next posts.

    What we do

    • Moderation and replies to comments and messages
    • Online reputation monitoring
    • Monthly report and recommendations

    What you receive

    Monthly performance report

    Your approval

    You track the growth of your audience and engagement.

Our commitments

A collaboration designed to stay under your control.

01

Transparency

You see progress, decisions, risks and next steps without waiting for a crisis meeting.

02

Continuous validation

Key choices are demonstrated and approved along the way rather than discovered at delivery.

03

Verifiable quality

Every outcome is tied to concrete criteria for functionality, security, performance or adoption.

04

Knowledge transfer

Documentation and onboarding are part of the engagement, so you never depend on us unnecessarily.

First step

Let's start by understanding your situation.

Tell us about your project, even if it's still vague or already in trouble. Together, we'll find the safest place to start.

Tell us about your project